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Download PDFA: Read Rental Criteria here.
A: Rent can be paid through your tenant portal: https://peakpm.twa.rentmanager.com/
A: For non-emergency maintenance requests, please submit a request through your tenant portal or contact our office during business hours. for emergency maintenance issues, such as flooding, fire, gas leaks, or no heat in freezing weather, please call or text our emergency maintenance line immediately.
An emergency maintenance issue is something that, if not addressed immediately, could cause injury, threaten health, or cause serious property damage. examples include:
A: Routine maintenance is at the expense of the landlord, however, if a repair issue is required due to tenant’s misuse, abuse or carelessness, then that could be a tenant expense.
A: Yes, you are allowed to have a roommate. Please ensure that any new occupants complete the necessary application and screening process. Contact our office for specific procedures and requirements.
A: Our pet policy varies by property. Generally, there is a maximum of two pets per unit, with applicable non-refundable fees and monthly pet rent. Pet restrictions apply. Please review our pet policies, including those for ESA or service animals, prior to applying.
A: Maintenance requests can be submitted through your tenant portal. For emergency maintenance issues, please call or text our emergency maintenance line immediately.
A: Our corporate headquarters are located at:
35494 Co Rd 3
Crosslake, MN 56442
MN & TX Office: 218-264-1294 TTY:711
FL Office: 239-329-1980 TTY:711
Hours M-F 9-5pm CST
For additional contact information or to send us a message, please visit our Contact page or email us at contact@rentwithpeakproperty.com.
A: Rent is due on the 1st of each month and is considered late after the 5th. A late fee is assessed on the 6th. If you anticipate difficulty making a payment, please contact us in advance to discuss possible arrangements.
A: Upon approval of your application, you are responsible for setting up renters insurance and utilities in your name prior to your move-in date. Failure to do so is a violation of your lease and may result in additional fees.
A: Lease renewal procedures vary. Please contact our office as your lease end date approaches to discuss renewal options and any necessary steps. There is a lease renewal fee assessed.
A: For noise complaints or other concerns, please contact our office during business hours. For after-hours issues that require immediate attention, please call our emergency line.
A: If you are locked out during business hours, please contact our office for assistance. Fees are associated. After hours, you may need to contact a locksmith at your expense.
A: Early termination of a lease is subject to the terms outlined in your lease agreement. Please review your lease and contact our office to discuss your options and any associated fees.
A: For pest issues in common areas, Peak Property Management will arrange for pest control services as needed. If you experience a pest issue inside your unit, you are responsible for treatment unless it is determined that the infestation originates from a structural or property-wide issue. In such cases, management will coordinate and cover necessary pest control.
Please submit a maintenance request through your tenant portal, and we will assess the situation to determine the appropriate course of action in compliance with applicable state and local landlord-tenant laws regarding pest control responsibilities. If you believe your pest issue is due to property conditions, notify us immediately so we can investigate and take necessary action.
A: Any modifications to your apartment, including painting or installing fixtures, must be approved by management. Please submit a written request detailing the proposed changes.
A: You can access the tenant portal through our website. If you have not registered or need assistance, please contact our office. https://peakpm.twa.rentmanager.com/
A: Please follow community guidelines for trash and recycling disposal. If you are unsure of the procedures, contact our office for information.
